Sleepabee

Terms of Service

Effective date: [EFFECTIVE_DATE] · Last updated: [EFFECTIVE_DATE]

These Terms of Service (the "Terms") are a binding agreement between you and GLate Ltd. (ДжиЛейт ООД), UIC 205170147 ("Sleepabee", "we", "us"), registered in Bulgaria at 9 Sredets Street, Pazardzhik 4400, Bulgaria, governing your use of the Sleepabee mobile application, its watch companion apps, and sleepabee.com (the "Service").

By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. IMPORTANT — Not medical advice

THE SERVICE, INCLUDING THE AI SLEEP COACH, SLEEP INSIGHTS, SCHEDULES, AND ALL EDUCATIONAL CONTENT, PROVIDES GENERAL INFORMATION AND GUIDANCE ABOUT INFANT AND CHILD SLEEP ONLY. IT IS NOT MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT, AND IT IS NOT A MEDICAL DEVICE.

  • Always consult your pediatrician or another qualified health professional with any questions about your child's health, sleep, feeding, or development, and before acting on any suggestion from the Service.
  • Never disregard or delay seeking professional medical advice because of something you read in the Service.
  • If you believe your child may have a medical emergency, call your doctor or emergency services immediately.
  • The Service does not monitor your child's safety or vital signs and must not be relied on for safe-sleep supervision. Always follow the safe-sleep guidance of your pediatrician and national health authorities.

2. Eligibility; parents and guardians

You must be at least 18 years old to use the Service. By creating a child profile or logging data about a child, you represent that you are that child's parent or legal guardian, or that a parent or legal guardian has invited you into their family and authorized you to view and log data about the child.

3. Your account

You are responsible for your account credentials and for all activity under your account. Keep your password secure and notify us at support@sleepabee.com of any unauthorized use. You must provide accurate information and keep it up to date. One person per account; you may not share, sell, or transfer your account.

4. AI features

The AI Sleep Coach and sleep insights are generated by an artificial-intelligence language model. AI output:

  • may be inaccurate, incomplete, or unsuitable for your child's specific situation;
  • is general guidance, not professional or medical advice (see Section 1);
  • should always be checked against your own judgment and your pediatrician's advice.

You must not use the AI features to seek diagnosis or treatment, or submit content that is unlawful or harmful. We may apply technical limits (such as message length and rate limits) to AI features.

5. Subscriptions, trials, and billing

  • Parts of the Service require a paid subscription ("Premium"). Prices, billing periods, and any free-trial length are shown in the app before you buy.
  • Payment is processed by Apple (App Store) or Google (Google Play) — we never receive your payment card details. Subscriptions are governed by the store's terms in addition to these Terms.
  • Auto-renewal: subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the period ends. Manage or cancel in your App Store or Google Play subscription settings — deleting the app or your account does not cancel a subscription.
  • Free trials: if a free trial is offered, it converts to a paid subscription at the end of the trial unless you cancel before the trial ends. Trial eligibility and length are determined at the time of purchase and shown in the store's purchase dialog.
  • Refunds are handled by Apple or Google under their policies. If you purchased on the App Store, request refunds from Apple; on Google Play, from Google.
  • EU/UK consumers: by starting the subscription and accessing digital content immediately, you request immediate performance and acknowledge that your 14-day withdrawal right is affected accordingly; statutory refund rights via the app stores are unaffected.
  • Price changes: we may change subscription prices; changes apply no earlier than your next billing period, with notice through the store's mechanisms, and you may cancel before they take effect.

6. Referral program

We may offer referral rewards (such as free Premium time) when someone you invite signs up using your link or code. Rewards are granted as promotional entitlements, have no cash value, are non-transferable, and may be modified or discontinued at any time. Self-referrals, fake accounts, spamming your link, or other abuse will void rewards and may lead to account termination.

7. Families and shared data

When you invite someone to your family (as parent, caregiver, or relative), they will be able to see and, depending on role, log data about your children. You control who you invite; you are responsible for inviting only people you trust with that information, and for having their permission to give us their email address. When you remove a member (or they leave), their access ends, but data they logged remains part of the child's history. If you delete your account and another parent remains in the family, the children's data remains with them.

8. Your content

You retain ownership of the content you submit (notes, messages, logged data). You grant us a non-exclusive, worldwide license to host, process, and display that content solely to operate and improve the Service as described in the Privacy Policy. You are responsible for what you submit. Do not submit content that is unlawful, infringing, or harmful, and do not submit another person's data without authority to do so.

9. Acceptable use

You must not: reverse engineer, scrape, or copy the Service; probe or breach its security; abuse rate limits or the AI features; use the Service to build a competing product; misrepresent your identity or guardianship of a child; or use the Service for any unlawful purpose. We may suspend or terminate accounts that violate these Terms.

10. Intellectual property

The Service, including its software, design, content, schedules, and educational material, is owned by us or our licensors and protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, for personal, non-commercial use, in accordance with these Terms and the applicable store's usage rules.

11. Third-party services and content

The Service includes content and functionality from third parties (for example, embedded educational videos from YouTube, sign-in via Apple or Google, subscription infrastructure). Their terms and privacy policies apply to their services. We are not responsible for third-party services.

12. Termination

You may stop using the Service and delete your account at any time in Settings. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we will give reasonable advance notice and, where required by law, a pro-rata refund of prepaid fees for undelivered service). Sections 1, 8, 13, 14, 15, and 16 survive termination.

13. Disclaimers

Except as expressly stated and to the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of AI output or schedules, or uninterrupted availability. Sleep outcomes vary from child to child; we do not guarantee any particular result.

Nothing in these Terms excludes or limits any warranty or right that consumers are entitled to under mandatory law (including EU consumer-protection law), or our liability for death or personal injury caused by our negligence, or for fraud.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or loss of data or profits, arising from your use of the Service. Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amounts you paid us in the 12 months before the claim and (b) EUR 50. These limits do not apply to liability that cannot be limited under mandatory law.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Bulgaria, without prejudice to mandatory consumer-protection rules of your country of residence. Disputes will be resolved by the competent courts of Pazardzhik, Bulgaria, or the courts of your residence where consumer law so provides. EU consumers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

16. Apple App Store — additional terms

If you downloaded the app from the Apple App Store:

  • These Terms are between you and us only, not Apple; Apple is not responsible for the app or its content.
  • Your license is limited to use on Apple-branded devices you own or control, per the App Store Terms of Service (including Family Sharing rules).
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price; Apple has no other warranty obligation.
  • Apple is not responsible for addressing any claims relating to the app, including product-liability, regulatory, or IP claims.
  • You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government prohibited-parties list.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Changes to these Terms

We may update these Terms. For material changes we will notify you in the app or by email at least 15 days before they take effect; continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and delete your account.

18. Miscellaneous

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger or sale, with notice to you. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

19. Contact

GLate Ltd. (ДжиЛейт ООД) · UIC 205170147 9 Sredets Street, Pazardzhik 4400, Bulgaria Email: support@sleepabee.com